Terms
& Conditions
Last Updated: September 4, 2026
Welcome to www.therma-glass.com (the "Website"), operated by THERMA-GLASS, Inc. ("Therma-Glass," "we," "us," or "our"). By accessing or using this Website, you agree to be bound by these Terms & Conditions ("Terms"). If you do not agree with these Terms, please do not use the Website.
1. Use of the Website
We may collect information you provide directly to us, including when you:
You agree not to:
- Use the Website for any unlawful or unauthorized purpose
- Attempt to gain unauthorized access to any part of the Website
- Interfere with the Website's operation or security
- Copy, reproduce, distribute, or modify Website content without permission
- Use automated systems to access or collect information from the Website without authorization
- Submit false, misleading, or fraudulent information
We reserve the right to restrict or terminate access to the Website if we believe these Terms have been violated.
2. Products and Product Information
Therma-Glass offers bathroom products including shower doors, shower walls, shower bases, shower accessories, freestanding tubs, and alcove tubs.
We make reasonable efforts to ensure that product descriptions, specifications, dimensions, images, colors, and other information displayed on the Website are accurate.
However:
- Product colors may appear differently depending on your device or display settings.
- Product dimensions and specifications may change without notice.
- Product images are for illustration purposes and may not represent the exact appearance of every product or finish.
- Availability may change without notice.
- We reserve the right to correct errors, inaccuracies, or omissions.
Before installation, customers should review the applicable product specifications and installation instructions.
3. Pricing and Orders
Prices and product availability displayed on the Website are subject to change without notice.
When you place an order, you agree to provide accurate and complete information required to process the order.
We reserve the right to:
- Refuse or cancel an order
- Limit quantities
- Correct pricing or product information errors
- Cancel orders affected by inaccurate or unavailable information
- Contact you for additional information before processing an order
An order is not considered fully accepted until it has been processed and confirmed by Therma-Glass.
4. Shipping and Delivery
Therma-Glass may offer shipping directly to customers and may advertise same-day shipping or no-delivery-charge offers for qualifying products or orders. Shipping availability and timing may vary by product, destination, inventory, and other circumstances.
Estimated shipping or delivery dates are estimates only and are not guaranteed unless expressly stated otherwise.
Therma-Glass is not responsible for delays caused by circumstances outside our reasonable control, including carrier delays, weather, natural disasters, transportation interruptions, or other unforeseen events.
Customers should inspect products promptly upon delivery and contact Therma-Glass regarding damaged, missing, or incorrect items.
5. Returns, Cancellations, and Exchanges
Returns, cancellations, and exchanges are subject to Therma-Glass's applicable policies for the specific product or order.
Because certain bathroom products may be large, fragile, specially handled, or subject to installation requirements, return eligibility and conditions may vary.
Customers should contact Therma-Glass before returning any product. Unauthorized returns may not be accepted.
Any applicable return, cancellation, restocking, shipping, or handling charges will be communicated according to the applicable policy.
6. Installation and Product Use
Customers are responsible for ensuring that products are properly measured, suitable for the intended installation location, and installed according to the applicable installation instructions.
Therma-Glass provides installation resources, specifications, installation sheets, videos, and cleaning and care information through the Website
Unless expressly stated otherwise, Therma-Glass does not guarantee the quality of installation performed by a third-party contractor, installer, dealer, or customer.
Improper installation, modification, misuse, or failure to follow installation instructions may affect product performance and applicable warranty coverage.
7. Limited Warranty
Certain Therma-Glass products may be covered by a limited warranty.
The applicable warranty terms, limitations, exclusions, duration, and claim procedures are governed by the specific Therma-Glass Limited Warranty applicable to the product.
These Terms do not replace or modify any applicable written product warranty.
8. Intellectual Property
All content on the Website, including text, photographs, graphics, logos, product images, videos, designs, trademarks, and other materials, is owned by or licensed to Therma-Glass and is protected by applicable intellectual property laws.
You may view and use Website content for personal or legitimate purchasing purposes.
You may not reproduce, distribute, modify, publish, sell, or commercially exploit Website content without prior written permission from Therma-Glass.
9. User Submissions
If you submit information, comments, reviews, photographs, feedback, or other content to Therma-Glass, you represent that you have the right to provide that content.
By submitting content, you grant Therma-Glass a non-exclusive right to use, reproduce, display, or otherwise use the submission for legitimate business purposes, subject to applicable law and our Privacy Policy.
Do not submit confidential, proprietary, or sensitive information through public areas of the Website.
10. Third-Party Links and Services
The Website may contain links to third-party websites, retailers, dealers, service providers, social media platforms, or other resources.
These links are provided for convenience only. Therma-Glass does not control and is not responsible for the content, availability, security, or privacy practices of third-party websites.
Your use of third-party websites is subject to their respective terms and policies.
11. Website Availability
We make reasonable efforts to keep the Website available and functioning properly. However, we do not guarantee that the Website will always be:
- Free from errors
- Free from viruses or other harmful components
- Completely accurate or current
We may modify, suspend, or discontinue portions of the Website at any time without notice.
12. Disclaimer of Warranties
To the fullest extent permitted by applicable law, the Website and its content are provided on an "as is" and "as available" basis.
Therma-Glass makes no warranties, express or implied, regarding the Website or its content except as expressly provided in an applicable written product warranty.
This does not limit any rights or warranties that cannot legally be excluded under applicable law.
13. Limitation of Liability
To the fullest extent permitted by law, Therma-Glass and its officers, employees, affiliates, agents, and service providers will not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the Website or products, except where such limitation is prohibited by law.
Nothing in these Terms limits liability that cannot legally be limited or excluded.
14. Privacy
Your use of the Website is also governed by our Privacy Policy, which explains how we collect, use, disclose, and protect personal information.
Nothing in these Terms limits liability that cannot legally be limited or excluded.
15. Contact Us
If you have questions regarding these Terms & Conditions, please contact us:
THERMA-GLASS, Inc.
2300 SE Beta St., Suite B
Milwaukie, OR 97222
United States
Important: This is a general website Terms & Conditions template, not legal advice. Before publishing, Therma-Glass should have the final version reviewed by a qualified attorney, particularly for returns/refunds, shipping, warranty limitations, California privacy requirements, and applicable state/federal consumer laws.